Your Privacy Matters on Every Adventure
At Togs Lane Adventure Apparel, we’re as committed to protecting your personal data as we are to crafting your perfect adventure wardrobe. This Privacy Policy explains how we collect, use, and safeguard your information when you visit togslane.com or make purchases from our global store.
Information We Collect
To provide our performance-driven apparel and exceptional service, we collect:
- Personal Details: Name, email, shipping/billing addresses, phone number when you create an account or place an order
- Payment Information: Credit card details (processed securely through our payment partners), PayPal email
- Adventure Preferences: Product views, purchase history, size selections to improve your shopping experience
- Technical Data: IP address, browser type, device information for website optimization
- Communications: Emails to [email protected], customer service inquiries, feedback
How We Use Your Information
Like choosing the right gear for your hike, we use data purposefully:
- Process orders and ship your adventure apparel worldwide (except restricted regions)
- Provide sizing recommendations and product suggestions tailored to active lifestyles
- Send order confirmations, shipping updates (via DHL/FedEx/EMS tracking), and return processing
- Improve our website performance and product offerings for outdoor enthusiasts
- Communicate about promotions (only with your consent) featuring eco-conscious brands like Carve Designs and Tentree
- Prevent fraud and ensure transaction security
Data Sharing & Disclosure
We treat your data like trusted trail partners—only shared when necessary:
- Shipping Carriers: DHL, FedEx, EMS receive address data to deliver your gear
- Payment Processors: Secure partners for Visa, MasterCard, JCB, PayPal transactions
- Service Providers: IT support, customer service tools (always under confidentiality agreements)
- Legal Requirements: When required by law or to protect our business operations
We never sell your personal data to third-party marketers.
International Data Transfers
Based in Fayetteville, AR but serving adventurers globally, your data may be transferred internationally to fulfill orders. We ensure all transfers comply with applicable data protection laws.
Data Storage & Security
We protect your data like premium gear protects against the elements:
- Encrypted website connections (SSL) for all transactions
- Secure servers with limited access
- Regular security audits
- Data retained only as long as necessary for order processing, legal requirements, or service improvements
Your Rights & Choices
You control your data like choosing your adventure path:
- Access: Request details of personal data we hold
- Correction: Update account information anytime
- Deletion: Request removal of personal data (subject to legal requirements)
- Marketing Preferences: Opt-out of promotional emails via unsubscribe link
- Cookie Settings: Manage through browser controls (see below)
To exercise these rights, contact [email protected]. We’ll respond within 30 days.
Cookies & Tracking Technologies
Like trail markers, cookies help navigate our site:
- Essential Cookies: Enable checkout and account functions
- Performance Cookies: Analyze how adventurers use our site to improve it
- Marketing Cookies: Show relevant apparel recommendations (only with consent)
Manage cookies through browser settings or our cookie consent banner. Disabling may affect site functionality.
Children’s Privacy
Our performance apparel is designed for adults. We don’t knowingly collect data from children under 16.
Policy Updates
We may update this policy as our business evolves. Significant changes will be notified via email or website notice.
Contact Our Adventure Support Team
For privacy questions or data requests:
Email: [email protected]Mail: Togs Lane Sales Store, 2008 North Shannon Dr, Fayetteville, AR 72703 USA
